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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenny H

October 9, 2025

5  out of  5
rating by Jenny H
"Updated to add: I bought a used car and called State Farm right away. Justin Warren helped me get full coverage for my car and I saved by bundling with my renters insurance. If you need coverage given them a call, they will get you set up at a price you can afford!! Thanks again, Justin. Ryan Villiger is professional and knowledgeable. He promptly called me back and answered all my questions. Thank you Ryan Villiger for helping me understand renters insurance and setting up a policy for my new apartment."
We responded:
"Thank you so much Jenny! You were a pleasure to speak with :). Please reach out with any questions. Happy Holidays!"
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Rachel Garcia

October 8, 2025

5  out of  5
rating by Rachel Garcia
"Ryan was friendly, fast, and thorough. Highly recommend!"
We responded:
"Thank you so much for the feedback Rachel! It was a pleasure speaking with you. Safe travels :) My team and I are here for you when you're back. "
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Rebecca Folz

October 8, 2025

5  out of  5
rating by Rebecca Folz
"Neil was super friendly, knowledgeable and helpful in setting up my renters insurance coverage for my new apartment. Highly recommend Neil and this State Farm agent!"
We responded:
"We’re honored by your positive feedback! Neil is doing a great job at my office. I'll be sure to let him know you had a great experience with him. Please reach out with any questions. Have a great end to the week!"
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Lee Bennett

October 7, 2025

1  out of  5
rating by Lee Bennett
"Horrible service. Lack of communication. Lack of follow through. Complete rip-off!! My 91-year-old father had renter's insurance for his assisted living facility. After he passed, Ryan Villiger kept charging the monthly payment. I called him and explained that dad had passed and he said he would refund the amount charged. TWO MONTHS later, no refund, but I did get a nasty letter in the mail saying his policy was cancelled due to lack of payment and I owed him $46.69. I called and talked to some intern on his first day being an adult, but could not speak with Ryan and did not get a call back. I emailed Ryan directly, but no response."
We responded:
"Lee, as we just discussed on our call, I apologize I did not respond to your email from Saturday. I was not able to handle all of my weekend emails by Monday 10/6 as it was very busy. Per our discussion, everything is handled for you and the additional information needed was sent to Underwriting. We’re sorry to hear that your experience with my office fell short of your expectations. Please email me with any additional questions. I have you on my calendar next week to ensure everything is good. "
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Ashlyn Williams

September 10, 2025

5  out of  5
rating by Ashlyn Williams
"Justin did a really great job in assisting me with getting renter’s insurance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here for you!"
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Kennedy Gochenour

August 29, 2025

5  out of  5
rating by Kennedy Gochenour
"The quote was incredibly reasonable. Justin was fast, accommodating, and very kind!"
We responded:
"We appreciate your review! I was hoping to speak with you myself but I'm happy Justin was there for you. My team and I are here to help!"
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Marc Meyer

August 25, 2025

5  out of  5
rating by Marc Meyer
"Quick efficient and friendly!"
We responded:
"Thank you for taking the time to share your thoughts! It was great chatting with you. Small world :) Have a safe trip! If you ever have any questions or need assistance, we’re here to help!"
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Raymond Wang

August 22, 2025

5  out of  5
rating by Raymond Wang
"Justin was communicative and professional. He did a great job of presenting multiple options, and clearly explained individual line items in each quote. Did not try to sell or pressure. Also saved $400 a year on auto with discounts that he offered."
We responded:
"Thank you for reviewing our State Farm office! I'm thrilled to hear you had a positive experience with my team! We look forward to continuing to support your insurance needs. Have a safe weekend!"
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Ann Tardif

August 6, 2025

5  out of  5
rating by Ann Tardif
"Justin's response was lightning fast and new rental binder was done within minutes. Will definitely stay with this team and do business here again."
We responded:
"Thank you for your feedback! I'm very happy to hear Justin was able to assist so efficiently! If there is anything else we can do to help, please let us know!"
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Finance Dva

August 5, 2025

5  out of  5
rating by Finance Dva
"Justin is both friendly and professional! All of my questions were answered and I am completely satisfied with the service provided."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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alyssa hendricks

July 14, 2025

5  out of  5
rating by alyssa hendricks
"Ryan was very helpful and efficient. We got everything set up within a day and he sent over my proof of insurance to my apartment. He answered all my questions and gave a fantastic overview of my coverage. The pricing is also very good."
We responded:
"Thank you for your detailed review! My team and I are happy to be here for you!"
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Grace Sabine

July 11, 2025

5  out of  5
rating by Grace Sabine
"Brandon was very helpful with renter's insurance for moving into apartment as a first time renter. Would highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anusha Knight

July 7, 2025

5  out of  5
rating by Anusha Knight
"Justin at Ryan Villiger State Farm did a wonderful job helping me get my auto and renters insurance transferred. He explained everything clearly and was prompt to get me my quote. I definitely would recommend him if you are thinking of joining State Farm in the NC area"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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deepa Kumar

July 3, 2025

5  out of  5
rating by deepa Kumar
"great service by Justin Warren. He was super-fast and so efficient.He knew exactly what I wanted and did job so fast.I really appreciate his work"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sabiq Muhtadi

June 27, 2025

5  out of  5
rating by Sabiq Muhtadi
"Justin at Ryan Villiger State Farm was amazing! Really helped me to tailor my rental insurance according to my needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darryel Gladden

June 27, 2025

5  out of  5
rating by Darryel Gladden
"Very knowledge and patient.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us!"
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Kaylee Heese

June 25, 2025

5  out of  5
rating by Kaylee Heese
"Justin was a pleasure to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zee Sar

June 19, 2025

5  out of  5
rating by Zee Sar
"Very easy and fast the guy i spoke to was Justin and he got everything done very fast and explained everything perfectly bro needs a raise tbh."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! My team and I are here to help!"
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Francesco Torin

June 18, 2025

5  out of  5
rating by Francesco Torin
"I highly recommend their service. I spoke with Justin, who was helpful, clear and efficient. He helped me secure my insurance quickly and effortlessly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to hear you had a great experience! "
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Jada Alicia

June 16, 2025

5  out of  5
rating by Jada Alicia
"Evan was so nice and helpful!!"
We responded:
"I'm glad to hear you had a great experience with Evan. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tyler Tucker

June 13, 2025

5  out of  5
rating by Tyler Tucker
"Very quick and easy. I got my policy done in less than 15 minutes"
We responded:
"Tyler, thank you so much! It was a pleasure speaking with you today. Please reach out with any questions. My team and I are here when you need us. "
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Mark Coleman

May 30, 2025

5  out of  5
rating by Mark Coleman
"Justin is great to work with. He is thorough in explaining our options and coverage we need."
We responded:
"Mark, thank you for the kind words for your experience with Justin. I'm glad to hear you had a positive experience with us. My team and I are here to help! Have a safe weekend!"
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DeLila •

May 30, 2025

5  out of  5
rating by DeLila •
"Great experience - Justin was very efficient and professional in assisting me. Highly recommend!"
We responded:
"Thank you for your review! I'm glad to hear you were so pleased with Justin. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a wonderful weekend :)"
Profile photo of Emily Kelly

Emily Kelly

May 7, 2025

5  out of  5
rating by Emily Kelly
"Justin was incredibly helpful and informative in getting me set up with a policy ahead of my move. He took the time to walk me through my options and made the process feel seamless. I truly appreciated his professionalism, attention to detail, and the excellent customer service he provided throughout."
We responded:
"Thank you for reviewing our State Farm office! I'm glad to hear you had a great experience with Justin. We look forward to continuing to support your insurance needs."
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nat turner

May 3, 2025

1  out of  5
rating by nat turner
"Poor customer service. Poor communication"
We responded:
"Nat, I don't show any contact from you at my office. I've searched our system and checked with all of my team. We would like the opportunity to address your concerns and want to know how we can improve if this is indeed with my office. Please reach out to us directly as we value your input."