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Customer Service Representative - State Farm Agent Team Member

Part Time in Raleigh

Benefits
  • Life Insurance
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION
As a customer service team member, you are tasked with providing an exceptional customer experience through phone calls and walk-ins at my Raleigh office on Six Forks. You will assist the sales team with scheduling, calls and work with the Agent on follow ups and special projects to help grow the business. Your attention to detail, customer service skills, and desire to help people is a requirement for this role.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience.
Compensation $17.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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